Car Rental in Sydney Airport

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Sydney Airport (SYD)

Address:

Corner of Ross Smith Ave and Butler Road,
Mascot, NS, New South Wales, 2020, Australia

Phone:

CALL: (61) 2 9353 9000

Hours of Operation:

Mon - Sun 6:00 AM - 11:00 PM

Location Information
General Directions
Please note temporary address while work is being carried out at the airport. Corner of Ross Smith Avenue and Butler Road.
After-hours Returns
AFTER HOURS RETURNS: Customers returning after hours must drop off at Sydney International Airport, in the Avis car rental return area and use the key drop facility there. There are trains and T-Bus available to transfer from Sydney International to Sydney Domestic Airport.

Renter Requirements

Prepay Terms

Pay Now Terms & Conditions

Booking Conditions

  • At time of pick-up, location specific rental qualification rules apply to your rental. You must also agree to the rental terms and conditions (Rental Agreement) unless you are an Avis Preferred member and have opted into the master rental agreement. You must comply with our Rental Requirements. The full name on the reservation must match the name of the person collecting the vehicle as validated on their drivers license and credit/debit card. If the names do not match, it may be deemed by Avis as a non-permissible change to your Pay Now reservation and Avis may be required to cancel and re-book at the current rates (including any reasonable and applicable cancellation fees).

Pay now and Pay at Location

  • With Pay Now bookings, you pay for the rental period and optional extras when you book. Not all optional extras are capable of being pre-paid. Any optional extras that have been pre-booked but that cannot be pre-paid will be designated as Pay at Location and the conditions regarding Pay at Location may apply.
  • Additional charges may apply at the end of the rental period and must be paid at the relevant location (e.g. fuel charges and extending your rental period, however, we cannot guarantee that your pre-paid daily car rate will apply).
  • At the start of your rental, a hold will be placed on your credit/debit card for the total estimated rental charges plus an additional pre-authorization of up to $200 for all passenger and Signature Series vehicles and $400 for all commercial vehicles.  You must use an approved payment card that is in your name and has enough funds available.

    A pre-authorization holds an amount of money in your account.  

    • Once a pre-authorization has been held, you will not be able to use that money.
    • At the end of your rental, the final payment amount will be processed and if applicable, the unused portion will be released.  Depending on your bank, the money is usually released within 7-10 working days.  Avis will not be held responsible for any overdraft. 

Changing your booking - all booking types

  • You may change your booking (whether a Pay Now or Pay at Location booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available).  We will send you a revised booking confirmation email confirming your new booking details and new amount to be paid to your email address provided.
  • If you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the Australian Consumer Law.

Cancellations - all booking types

  • You may cancel your booking at any time before the day you are due to collect your vehicle by calling reservations or managing your booking online (if available).
  • Depending on when you cancel, you will be charged a cancellation fee or no-show fee.
  • You should retain your reservation confirmation number, as it is necessary for any modifications and cancellations. Modifications or Cancellations to your prepay reservation must be made on Avis.com.au or by calling reservations.
  • If you need to cancel at least 24 hours prior to your scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $82.50 AUD.
  • If you need to cancel within 24 hours prior to the scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $165.00 AUD.
  • If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
  • If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a no show fee of the entire prepaid amount will be forfeited.
  • Amounts indicated above are inclusive of GST fees. Additional card fees may apply.

Payment Methods

  • Avis generally accepted credit cards include Visa, MasterCard and American Express. However, some locations may not accept all card types. Card transaction fees may apply please refer to the card transaction fee terms and conditions for more information.
  • Debit cards are not accepted at some Avis locations and are not a recommended form of prepayment.
  • Debit cards or cash may be used at the end of the rental period for payment of additional charges.
  • Coupons may be applied to Pay Now rentals. Vouchers or Avis rental certificates cannot be used in conjunction with a Pay Now reservation.
  • Gift Cards (Avis or any other) are not allowed on Pay Now reservations.

Rates

  • Your quoted rental rate is based on the exact parameters (locations, dates, etc.) of your particular rental. Any change to your confirmed reservation may result in a different rate being charged.
  • Your total rental rate is calculated based on the information provided at time of reservation.
  • Extensions or late returns may result in additional charges. These additional charges are set out in the standard terms and conditions of rental, which can be downloaded via the Avis website.

Rental Requirements

  • You must bring your reservation number or booking confirmation email with you.  This will help the location find your details so you can get on your way as quickly as possible. Your total rental rate is calculated based on the information provided at time of reservation.
  • We may refuse to allow any driver to drive the vehicle who: (i) does not hold a valid and current driving licence in the country of rental for the entire rental period, (ii) has not brought an international driving licence or official translation (if applicable), (iii) has not held their licence for the minimum period required by the rental location, (iv) has driving related convictions, or (v) who does not meet our identity, security, driving licence or credit checks.
  • The rental location may refuse to rent the vehicle if you or the person making payment fails any of the checks and this leads us to believe that you, the person making any payment for the vehicle, the driver or any additional driver results in the rental being deemed high risk.

Privacy

The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1988.


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Optional Coverages

Excess Options

Excess Reduction (ER) or Zero Excess (ZE), available at participating locations, are optional coverages that further reduce the standard excess.

Please click here for further information.


Credit Card Policies

Avis generally accepted credit and debit cards include; Visa, MasterCard, American Express, Diners Club and an Avis Charge Card. However, some locations may not accept all card types.

At commencement of rental, Avis does not accept a prepaid or reloadable stored value card, a travel money card or an EFTPOS card. Avis also does not accept cards presented on phones/watches and doesn't allow contactless payment methods such as pay-wave. A physical credit or debit card must be presented at the start of rental. At the end of the rental, some Avis locations will accept a prepaid or reloadable stored value card as a final form of payment.

Please Note: Rentals paid for by a valid credit/debit card will be subject to a card transaction fee of 1.29% (including GST) at time of pick-up.

Pay Now: If the names on the credit card do not match the credit card used at Reservation, it may be deemed as a non-permissible change to your Pay Now reservation. You may be required to cancel and re-book at the current rates (including any reasonable and applicable cancellation fees).

Avis Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. Please see Rental Qualification Policy.


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Debit Card Policies

See Credit Card Policy above.


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Public Liability and Property Damage

Please refer to the Rental Terms & Conditions


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Additional Driver Policy

All additional drivers must meet the same minimum age & drivers licence requirements as the main renter. Each Additional Driver may be charged a daily fee. A young driver surcharge may apply.


Age Requirements

The minimum age to drive a vehicle with Avis is 21 years of age. All drivers must hold a current, full and valid drivers licence, that has been valid for a minimum of 12 consecutive months. A young driver surcharge may apply.


Cancellations

You may cancel your booking at any time by calling reservations or managing your booking online.

 

For Pay Now reservations, depending on when you cancel, you will be charged a cancellation or no-show fee.

  • If you need to cancel at least 24 hours prior to your scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $82.50 AUD.
  • If you need to cancel within 24 hours prior to the scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $165.00 AUD.
  • If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
  • If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a no show fee of the entire prepaid amount will be forfeited.
  • Amounts indicated above are inclusive of GST.

 


Fuel Policy

To ensure a seamless start to your journey, our vehicles are rented with a full tank of fuel. It would be appreciated if the vehicle was also returned with a full tank, however if this is not possible, a refuelling charge will be applicable. The option of pre-paid fuel is on offer at select locations and the exact rate of the refuelling charge will be available upon vehicle collection.

 

Electric Vehicles must be returned with at least 77% charge, or you'll incur a recharge fee.


Modifying Your Booking

  • You may change your booking (whether a Pay Now or Pay at Location booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available). We will send you a revised booking confirmation email confirming your new booking details. For Pay Now reservations, the additional amount to be paid will be charged at time of rental pick up.
  • For Pay Now reservations, if you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the Australian Consumer Law.
  • Modifying or returning your vehicle to a different location, changing the dates or the rental duration, will result in the reservation being recalculated at the new daily rates and any applicable one way fees or other charges may apply.

Pre-Authorisations

At the start of your rental, a hold will be placed on your credit/debit card for the total estimated rental charges plus an additional pre-authorisation. You must use an approved payment card that is in your name and has enough funds available.

Passenger Vehicles
Pay later reservations

  • $0 for credit card payments 
  • $200 for debit card payments
  • $200 for all Signature Series vehicles only credit cards are accepted

Pay now reservations

  • $200 for credit card payments 
  • $200 for debit card payments
  • $200 for all Signature Series vehicles only credit cards are accepted

Commercial Vehicles

  • Up to $400 for credit or debit card payments. Please confirm with the pickup location

A pre-authorisation holds an amount of money in your account. Once a pre-authorisation has been held, you will not be able to use that money.

At the end of your rental, the final payment amount will be processed and if applicable, the unused portion of the pre-authorisation will be released. Depending on your bank, the money is usually released within 7-10 working days. Avis will not be held responsible for any overdraft fees.


Privacy

The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1988.


Rates and Inclusions

The vehicle rental price is calculated based on your requested start and end dates and times, the rental location(s) and the type of vehicle you request. Unless stated otherwise, the price also includes all costs you must pay, for example, administration fees, GST, Vehicle Registration Fee (VRF) and any location surcharges.


Rental Qualification Policy

Avis Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law.  For further information and to download the form please click here.  https://www.avis.com.au/en/rental-qualification-policy


Rental Terms and Conditions - Via Driver Program Addendum


Signature Series

When renting a vehicle from the Signature Series range specific Terms and Conditions apply.

  • Debit cards are not permitted.
  • At the start of your rental, a hold will be placed on your card for the total estimated rental charges plus an additional pre-authorisation of $200 on credit card.
  • Drivers must hold a full valid drivers licence (not being a learners or provisional licence) and be over 25 years of age.
  • Local Renters - The Local Airport Qualification Form must be completed with 2 contact telephone numbers. A second form of identification will be required for your booking. You will be required to provide proof of your current address that matches your current driver¿s licence. An example of the acceptable form of ID is a current utility or phone bill.
  • Interstate one-way rentals are not permitted on Signature Series vehicles.

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Car Rental at Sydney Airport

Also known as Sydney Kingsford Smith, Sydney Airport is the largest airport in Australia. Each year, it welcomes thousands of visitors from New Zealand who are heading to the area for leisure and business purposes. If you’re heading there sometime soon, you may want to try car rental at Sydney Airport from Avis New Zealand.

Finding the car rental desks at Sydney Airport

There are three terminals at Sydney Airport, and each one has an area where you can find the car hire desks. If you’re landing into Terminals 2 or 3, head to the arrivals hall, and you’ll find the car rental desks there. Or, if you’re landing into Terminal 1, you can collect your car keys in the international arrivals area, then head to Level 7 of the multi-storey carpark to collect the car.

Rather than spend time queuing, why not download the Avis New Zealand self-service app? With the app, you can make changes to your booking, extend your hire, and more. It’s an excellent tool to use before collecting or returning your car rental at Sydney Airport.

How to get to Sydney Airport

If you’re heading to Sydney Airport from Sydney City Centre, you can take the M1 to reach the airport. After joining the M1 from South Dowling Street, stay on there for 4.1 km before exiting to the right while following the signs for Port Botany/Domestic Airport. Continue onto Mill Pond Drive, then turn right when you reach General Holmes Drive. Continue straight on to Joyce Drive and then turn left onto Sir Reginald Ansett Drive. From there, follow the signs to your designated terminal.

Things to do near Sydney Airport

When you hire a car at Sydney Airport, you’re giving yourself the chance to explore everything this astounding area has to offer. Here are some of our top recommendations:

Brighton Le Sands

Situated just 6.5 km away from Sydney Airport, Brighton Le Sands is an ideal location for strolling, taking in scenic views, and enjoying tasty food. While there, consider heading to Biancos, which offers both fine-dining and casual eating options.

Jet Flight Simulator Sydney

Located just 6.2 km away from Sydney Airport, Jet Flight Simulator Sydney is an excellent choice for those who’ve always secretly wanted to fly a plane. Under the guidance of an expert instructor, you’ll get as close as you can to the real thing using an exciting simulator.

Sydney Harbour

No visit to Sydney is complete without heading to Sydney Harbour, which is 23.6 km away from Sydney Airport. While there, you can take in some of the wonders the city is famous for, including the bridge and the opera house. Should you wish to visit either, it’s wise to book in advance.

Where to refuel your Sydney Airport car rental

When you hire a car at Sydney Airport, you’ll need to return it with a full tank of fuel. Here are some of the best refuelling locations in the area:

  • BP on Butler Road
  • Budget Station at 1004 Botany Road
  • BP at 1077 Botany Road
  • Budget Petrol at 275 Bay Street
  • BP at 339 Princes Highway

Avis New Zealand’s fleet

When you hire a car at Sydney Airport from Avis New Zealand, you’ll find there’s an exciting fleet of cars to choose from. We provide compact city cars for those who need a nifty vehicle, as well as large 4x4s for larger groups and people who want to travel long distances. No matter which vehicle you choose, you can rest assured you’re benefiting from one with excellent maintenance records and high-end features.

Distances to nearby popular locations

There are plenty of attractions to explore near Sydney Airport. They include:

  • Bondi Beach 17.3 km
  • Darling Harbour 11.7 km 
  • Port Jackson 23.6 km 
  • Taronga Zoo 22.9 km 
  • Manly Beach 28.5 km

FAQ

Is there only one airport in Sydney?

There’s only one airport in Sydney, which is known as Sydney Kingsford Smith. You’re likely to see the term SYD used on your ticket, which is the international code for the airport. Sydney Airport serves both domestic and international flights. Terminal 1 is dedicated to international flights, while Terminals 2 and 3 are used for domestic carriers.

Is Sydney Airport closed at night?

Sydney Airport’s Terminal 1 is open 24 hours a day, but you may not find that it’s comfortable to sleep in. The domestic terminals are open between 4 am and 11 pm. Due to a local curfew, no flights leave the airport between 11 pm and 6 am unless there are exceptional circumstances.

Can you lock and leave baggage at Sydney Airport?

You can use a left luggage service at Sydney Airport. The service costs around $10 per suitcase or bag for six hours and $15 per bag for 24 hours. The service is provided by Air Wise, and you may need to book in advance.

How much does it cost to rent a car from Avis Sydney Airport?

The cost to rent an Avis car from Sydney Airport depends on the type of car and the location. To find an accurate cost, enter your details in the search form today!

Where is Avis car rental Sydney Airport located?

Avis has car rental counters in both Sydney Domestic and Sydney International terminals.

Can I rent an Avis car from Sydney Airport and return somewhere else?

Yes, one way rentals are possible from Sydney Airport are possible. Popular one way rentals include to Newcastle and Byron Bay. Enter your details in the search form for a quote and to check any restrictions.